1. What cookies are
Cookies and similar browser storage are small pieces of information used to keep a website working, remember choices and, when permitted, understand visits or provide chat support.
Cookies and website tools
Cookie Policy
A clear explanation of necessary storage, optional tools and how visitor choices are handled.
2. Necessary BNC storage
The website stores the selected MK or EN language in the bnc_language cookie so your preference is remembered. It lasts for up to one year and is required only for this preference.
3. WordPress and form cookies
WordPress may use necessary cookies for administrators, logged-in users and security. The public contact form does not require advertising cookies. Additional security tools, if enabled, may use their own necessary storage.
4. Zoho SalesIQ
When Zoho SalesIQ visitor tracking or chat is enabled, Zoho may place cookies or similar identifiers to recognise a browser, show the chat service and measure visits. Activation must follow the selected consent configuration.
5. Optional analytics and marketing
BNC will identify optional analytics or marketing tools in the consent settings before they are activated. Refusing optional cookies should not prevent access to the main website content.
6. Managing consent
You can accept, reject or revise optional cookie choices through the configured consent control. You can also remove cookies in your browser settings; removing the language cookie resets the website to Macedonian.
7. Third-party providers
Third-party services process data under their own terms and privacy information. Their cookies and retention periods depend on the service and the settings selected by BNC.
8. Contact and updates
For questions, contact hi@bnc.mk or 02 344 0242. This policy was last updated on 28 August 2026 and may be updated when website tools change.